pS
precious S
1 reviews | Active since Aug 2015
01 Aug 2015, 14:36
breach contract
This year in june i was subscribed to Edgars contract airtime..i contacted my service provider to get help in this matter I've been advised to call RCMS and request them to cancel the contract i was promised that the consultant will be in touch with me within 4days but they did not, i tried to call them again more than five times and get the same story and I'm tired wasting my airtime calling the call centre and not receive any feedback
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Edgars's replyOfficial
04 Aug 2015, 13:16Hello PRESTOPHER,
We would like to apologise for the lapse in service. Please note we have referred this matter to the RMCS department manager to assist with cancellation and reversal of air time subscription. The admin department will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. Please note we have referred this matter to the RMCS department manager to assist with cancellation and reversal of air time subscription. The admin department will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply04 Aug 2015, 13:16
Official
Hello PRESTOPHER,
We would like to apologise for the lapse in service. Please note we have referred this matter to the RMCS department manager to assist with cancellation and reversal of air time subscription. The admin department will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. Please note we have referred this matter to the RMCS department manager to assist with cancellation and reversal of air time subscription. The admin department will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,