JP
Jan P
1 reviews | Active since Jan 2013
13 May 2015, 10:12
Bradford shoes tore loose on the 2nd day
I bought Bradford shoes from Edgars on Sunday the 10th of May 2015. During the second day's use of the shoes both shoes started tearing away from the sole.<br> <br> Is it possible that I can have a refund please?<br> <br> Thank you
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Edgars's replyOfficial
14 May 2015, 10:25Hello Appel001,
Please not that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Since you have expressed your dissatisfaction regarding the quality of the shoes purchased, kindly be advised that you will need to visit the store of purchase along with your proof of purchase.
The item will then be assessed and feedback provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Please not that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Since you have expressed your dissatisfaction regarding the quality of the shoes purchased, kindly be advised that you will need to visit the store of purchase along with your proof of purchase.
The item will then be assessed and feedback provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Edgars's reply14 May 2015, 10:25
Official
Hello Appel001,
Please not that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Since you have expressed your dissatisfaction regarding the quality of the shoes purchased, kindly be advised that you will need to visit the store of purchase along with your proof of purchase.
The item will then be assessed and feedback provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Please not that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Since you have expressed your dissatisfaction regarding the quality of the shoes purchased, kindly be advised that you will need to visit the store of purchase along with your proof of purchase.
The item will then be assessed and feedback provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***