Bradford shoes loose in the front

Item: Edgars
Rating: 2
Author: Michelle P

My husband bought two pairs of Bradford shoes and the one shoe came completely loose in the front. This is not the first time it has happened. We had to but new shoes, more expensive shoes as Bradford can not be trusted . We still have the shoes as proof.

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Replies (1)

Edgars's replyOfficial

15 Dec 2015, 13:28

Hello Michelle Parfett,

Thank you for raising your apprehensions with us. Please be advised a proof of purchase is required when exchanging defaulted branded items. A private correspondence has been sent you as promised. We apologise for the overall experience.

Please find your reference number: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Edgars's reply15 Dec 2015, 13:28

Official