1 reviews | Active since Aug 2017
Bought a new cell phone that hardly works
I purchased a new cell phone about a month ago, I hardly use the cell phone as the battery dies every hour even though I charge it fully with the correct charger, when I contacted edgars they say it must be repaired my point is how can a new device go in for repairs, I think they are selling damaged goods I want a refund
Thank you for the message.We are sorry to hear that the device is problematic. However we have a 7 day returns policy with cell phones .After the 7 day period the handset will be sent away for repairs under warranty by our store , to the service provider .Please read the Cellphone Customer pick-up document for the terms and conditions which was provided with your purchase.
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Kind regards
The Edcon Customer Experience Team
Thank you for the message.We are sorry to hear that the device is problematic. However we have a 7 day returns policy with cell phones .After the 7 day period the handset will be sent away for repairs under warranty by our store , to the service provider .Please read the Cellphone Customer pick-up document for the terms and conditions which was provided with your purchase.
***/GO
Kind regards
The Edcon Customer Experience Team