1 reviews | Active since Oct 2012
Both fitting rooms were locked
We went to Edgars Chris Hani Mall,we picked what we wanted to buy but when we go to the fitting room it was locked and we went to the other one and I was also locked,we asked the lady in the tills and she said she will call someone,we waited for 10 minutes and noone came.This is poor customer service.
We have forwarded the complaint to the Edgars Chris Hani Mall management to address as our valued customer is not happy that the fitting rooms were locked . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
We have forwarded the complaint to the Edgars Chris Hani Mall management to address as our valued customer is not happy that the fitting rooms were locked . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
We have forwarded the complaint to the Edgars Chris Hani Mall management to address as our valued customer is not happy that the fitting rooms were locked . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
We have forwarded the complaint to the Edgars Chris Hani Mall management to address as our valued customer is not happy that the fitting rooms were locked . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,