KP
Kayla P
1 reviews | Active since Sept 2015
08 Feb 2016, 15:11
BLOCKED ACCOUNT!
I SHOULD HAVE NEVER OPENED AN ACCOUNT AT EDGARS, for some other reason Edgars Head Office blocked my account after 3 weeks opening my account. Now I must go back give them another 3 month bank statement + 3 months Payslip and a letter from my Company for proof of employment? What nonsense is this. I already gave you my 3 months payslips when I opened my account, I've been paying my account for 3 months now even though it is blocked? I don't have time to run up and down after you guys to get all these bank statements, payslips and proof of employment! Please UNBLOCK MY CARD!!! It is getting VERY VERY VERY Fustrating! <br>
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
09 Feb 2016, 12:32Hello Kayla :),
Thank you for bringing this matter to our attention.
We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have referred this query to our regional credit office management to address. We assure you concrete feedback will be given to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
________________________________________
Thank you for bringing this matter to our attention.
We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have referred this query to our regional credit office management to address. We assure you concrete feedback will be given to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
________________________________________
Best regards,
Edgars's reply09 Feb 2016, 12:32
Official
Hello Kayla :),
Thank you for bringing this matter to our attention.
We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have referred this query to our regional credit office management to address. We assure you concrete feedback will be given to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
________________________________________
Thank you for bringing this matter to our attention.
We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have referred this query to our regional credit office management to address. We assure you concrete feedback will be given to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
________________________________________
Best regards,