YC
Yolanda C
1 reviews | Active since Apr 2015
28 Apr 2015, 10:26
Blocked Account
Hi There<br> <br> I am YM Chepape Acc # *** 1*** and have my Edgars account which is paid up. I was once under debt review which I called begging of the year. The company I had used for debt counselling have cleared my name with NCR and ITC and all my other account. I went to Edagrs to purchase winter clothes for my son and I got told my card is blocked. I phoned the customer care centre but with no luck. What do I do in this case, should I re-apply for a new account or can I please have my old account activated again.<br> Please contact me on [Email Removed]
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Edgars's replyOfficial
28 Apr 2015, 13:56Hello yolandachepape12,
Thank you for your query. Kindly be advised, if you are no longer under debt review, you will need to contact your debt counsellor and request a letter stating that you are no longer under debt review.
Once you have received the letter kindly forward this letter along with your account particulars to our debt review team on the following email: *** or *** and you will then be assisted and advised accordingly.
Thank you for your continued support.
Kind Regards
Customer Experience Team
***
Thank you for your query. Kindly be advised, if you are no longer under debt review, you will need to contact your debt counsellor and request a letter stating that you are no longer under debt review.
Once you have received the letter kindly forward this letter along with your account particulars to our debt review team on the following email: *** or *** and you will then be assisted and advised accordingly.
Thank you for your continued support.
Kind Regards
Customer Experience Team
***
Best regards,
Edgars's reply28 Apr 2015, 13:56
Official
Hello yolandachepape12,
Thank you for your query. Kindly be advised, if you are no longer under debt review, you will need to contact your debt counsellor and request a letter stating that you are no longer under debt review.
Once you have received the letter kindly forward this letter along with your account particulars to our debt review team on the following email: *** or *** and you will then be assisted and advised accordingly.
Thank you for your continued support.
Kind Regards
Customer Experience Team
***
Thank you for your query. Kindly be advised, if you are no longer under debt review, you will need to contact your debt counsellor and request a letter stating that you are no longer under debt review.
Once you have received the letter kindly forward this letter along with your account particulars to our debt review team on the following email: *** or *** and you will then be assisted and advised accordingly.
Thank you for your continued support.
Kind Regards
Customer Experience Team
***
Best regards,