Block removal on edgars account

Good day to who is reading my review

I have been struggling before the lockdown with headoffice to remove the block on my edgars account it has been paid in full no one has notify me about the removal of the block on my account and everytime an edgars employee calls to assist of helping me by calling headoffice to help me to remove the block on my account then theres always an excuse. So if someone can contact me via email or phone call in order to remove the block on my account so that i can use my edgars account again please thank u