HP
HERMAN P
1 reviews | Active since Jan 2011
25 Jan 2019, 12:57
Blasting music
Been to Edgar's Active in Ladysmith yesterday at 4:45, i received a call and i couldn't hear anything because of the music that was playing so loud. When I got to the till to pay i couldn't even hear what the staff member asked me because the music was so loud. After asking her to turn it down she continued dancing as to say who do you think you are.
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Edgars's replyOfficial
25 Jan 2019, 13:39Dear Herman,
Thank you for taking our call.
As discussed telephonically we strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly note your complaint is referred to the stores management team and the regional manager to address your concerns within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for taking our call.
As discussed telephonically we strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly note your complaint is referred to the stores management team and the regional manager to address your concerns within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply25 Jan 2019, 13:39
Official
Dear Herman,
Thank you for taking our call.
As discussed telephonically we strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly note your complaint is referred to the stores management team and the regional manager to address your concerns within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for taking our call.
As discussed telephonically we strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly note your complaint is referred to the stores management team and the regional manager to address your concerns within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,