LN
LeeAnn N
1 reviews | Active since Jul 2014
21 Jun 2019, 10:43
BLACKLISTED WHY?
Will someone from Edgars/Edcon please contact me as soon as possible as I've been informed by a legal company that I've been handed over and blacklisted due to an overdue account. This is a case that has been supposedly dragged on for years on end even after receiving an apology letter from them stating there was an incorrect ID number (MINE) linked to an unpaid account, how this happened I haven't a cooking clue. I need this rectified as I am sitting with a statement from Edgars with an up to date account.
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Edgars's replyOfficial
22 Jun 2019, 09:47Dear Lee-Ann
Thank you for making contact with us regarding this account.
We apologise for the frustrations caused to you.
Kindly note that we have escalated your query to our regional services team for investigation purposes and feedback will be provided to you.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding this account.
We apologise for the frustrations caused to you.
Kindly note that we have escalated your query to our regional services team for investigation purposes and feedback will be provided to you.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply22 Jun 2019, 09:47
Official
Dear Lee-Ann
Thank you for making contact with us regarding this account.
We apologise for the frustrations caused to you.
Kindly note that we have escalated your query to our regional services team for investigation purposes and feedback will be provided to you.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding this account.
We apologise for the frustrations caused to you.
Kindly note that we have escalated your query to our regional services team for investigation purposes and feedback will be provided to you.
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,