nN
ntombenhle N
1 reviews | Active since Aug 2015
12 Aug 2015, 12:29
blackberry z10 claim
As a customer my insurance was cancelled without my concerned by peerson working @customer care on the 6 of November 2014, with no reason given to me as a client. Are only realised now when I was laying claimin that I have no insurance covering my cellphones due to the negligent of your staff concern. Kindly furnish me with the development of my claim for BlackBerry Z10 IMEI: ***.<br> <br> Submitted for your urgent attention<br> <br> REGARDS<br> NC NXUMALO<br> ***
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Edgars's replyOfficial
21 Aug 2015, 17:12Hello lenhle156,
Thank you for raising your concerns with us. Please note Finrite has advised that in order for your claim to be processed you need to be back debited. We have referred this query to Finrite to address and revert with feedback. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please note Finrite has advised that in order for your claim to be processed you need to be back debited. We have referred this query to Finrite to address and revert with feedback. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Edgars's reply21 Aug 2015, 17:12
Official
Hello lenhle156,
Thank you for raising your concerns with us. Please note Finrite has advised that in order for your claim to be processed you need to be back debited. We have referred this query to Finrite to address and revert with feedback. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please note Finrite has advised that in order for your claim to be processed you need to be back debited. We have referred this query to Finrite to address and revert with feedback. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***