DG
Devan G
1 reviews | Active since Apr 2013
13 Dec 2019, 06:00
Black Friday deals without 30%
I made an online purchase during black friday weekend. I selected items which were 30% off already marked down prices. (I ISED THE LINK TO GO TO THESE ITEMS) I noticed that the 30% was not app**** although the buy 1 get 1 free was. I logged a query about this on 2 December. To date edgars has not called me back but have instead continued to give me the - "we will get back to you" answer. Its been almost 2 weeks. When i called this week, the consultant could not find my query. Am now forced to cancel the order and return all goods.
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Devan G's updateReviewer Update
13 Dec 2019, 16:42Hi. Thank you for this response however, your online has been notified of this issue 2 weeks ago. To date this same team has not made contact with me. Only communication has only been initiated by me. What is the expected response time for this query - 2 weeks, 2 months or more? I am still really dissappointed with the service from edgars.
DG
Devan G's update13 Dec 2019, 16:42
Reviewer Update
Hi. Thank you for this response however, your online has been notified of this issue 2 weeks ago. To date this same team has not made contact with me. Only communication has only been initiated by me. What is the expected response time for this query - 2 weeks, 2 months or more? I am still really dissappointed with the service from edgars.