SM
Sbongiseni M
1 reviews | Active since Jan 2015
31 Jan 2015, 14:42
BIS Closed
I am in a contract with Edgars/OTA, as soon as this contract began, I lost all my BIS settings on Blackbery. I phoned the OTA call centre, they have been telling me that I will receive a call, and I have never received a call. I cannot access BBM and whatsap on my phone. Edgars and OTA have failed me!!!
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Replies (1)
Edgars's replyOfficial
05 Feb 2015, 09:58Hello SJMsomi,
As per our telephonic discussion kindly note OTA requires the account holder to cancel the contract with them, thus I needed you to be on the line for verification. Please note you may contact them on *** and they will gladly cancel the contract for you. We apologise for the overall experience.
Your reference number is as follows: ***/GO
Kind regards.
Edcon customer experience team,
***
As per our telephonic discussion kindly note OTA requires the account holder to cancel the contract with them, thus I needed you to be on the line for verification. Please note you may contact them on *** and they will gladly cancel the contract for you. We apologise for the overall experience.
Your reference number is as follows: ***/GO
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply05 Feb 2015, 09:58
Official
Hello SJMsomi,
As per our telephonic discussion kindly note OTA requires the account holder to cancel the contract with them, thus I needed you to be on the line for verification. Please note you may contact them on *** and they will gladly cancel the contract for you. We apologise for the overall experience.
Your reference number is as follows: ***/GO
Kind regards.
Edcon customer experience team,
***
As per our telephonic discussion kindly note OTA requires the account holder to cancel the contract with them, thus I needed you to be on the line for verification. Please note you may contact them on *** and they will gladly cancel the contract for you. We apologise for the overall experience.
Your reference number is as follows: ***/GO
Kind regards.
Edcon customer experience team,
***
Best regards,