BH
Beena H
1 reviews | Active since Mar 2014
18 Dec 2015, 12:08
Billing without permission
Edgars have been charging my account, without my permission. This is ***** as I am not aware of what these items provide me with. I would like to know the names of persons who are debiting our accounts, so that we can open a ***** charge against them. This is uncalled for and also Edgars should not employ ************ employees who work on a commission basis. I would like an immediate refund or if no response I will open a ***** charge at the nearest police station<br> <br> Travel Family Insurance<br> SMS Air Subscription<br> Mobile Content fee<br>
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Edgars's replyOfficial
20 Dec 2015, 11:29Hello heeramans,
It is with great displeasure to hear that you were enrolled for Financial Services without your consent. That is certainly not the type of service that indicates our standards. Financial services are not enforced on our customers, thus the accounts department will investigate and revert with feedback.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you were enrolled for Financial Services without your consent. That is certainly not the type of service that indicates our standards. Financial services are not enforced on our customers, thus the accounts department will investigate and revert with feedback.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply20 Dec 2015, 11:29
Official
Hello heeramans,
It is with great displeasure to hear that you were enrolled for Financial Services without your consent. That is certainly not the type of service that indicates our standards. Financial services are not enforced on our customers, thus the accounts department will investigate and revert with feedback.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you were enrolled for Financial Services without your consent. That is certainly not the type of service that indicates our standards. Financial services are not enforced on our customers, thus the accounts department will investigate and revert with feedback.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,