CS
Chantel S

1 reviews | Active since Feb 2018

21 Feb 2018, 08:33

Billing of airtime on my account without receiving airtime

Edgars is *****ing from me!!! I am going to open a ***** case against edgars. How can you give my information to RMCS?? I have not signed up for any airtime which I have been paying for since 2015, and have not even received any airtime on my phone. THIS IS *****!! I want to close my account with edgars but I can't because of this so called contract with RMCS!!! Every cent will be paid back to me with interest since 2015. And Edgars I am holding you responsible for this money being paid back and you will sort this out with this company you deal with, I want this to be cancelled as soon as possible and I want a refund.

0
Replies (1)
Edgars
Edgars's reply21 Feb 2018, 12:22
Official

Thank you for bringing below concern to our attention.

Please be advised your query is referred to RMCS directly to address all concerns raised. The team will revert back to you within the next 48 working hours to confirm resolution.

Please find below reference number for this query:

***/GO

Kind Regards

Edcon Customer Experience Team