AM
Abieda M
1 reviews | Active since Oct 2011
12 Aug 2015, 11:22
Billing
I have recently been in Financial difficulties and have contact the Edgars to make payment arrangements, however I am constantly receiving telephone calls,sms notifications regarding my account, surely when one makes payment arrangements , Edgars accounts department is advised, sadly in my case not ,I have been an account holder for over 10 years yet due to financial constraints I am made to feel like a ******** hounded for money even though I have made payment arrangement.
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Edgars's replyOfficial
13 Aug 2015, 11:15Hello Abieda Mohamed,
Thank you for raising your concerns with us. Please be advised there is no note on the account. However, we have referred this query to the collections department manager to address. We assure you all concerns raised on this query will be addressed accordingly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please contact the collections department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised there is no note on the account. However, we have referred this query to the collections department manager to address. We assure you all concerns raised on this query will be addressed accordingly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please contact the collections department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply13 Aug 2015, 11:15
Official
Hello Abieda Mohamed,
Thank you for raising your concerns with us. Please be advised there is no note on the account. However, we have referred this query to the collections department manager to address. We assure you all concerns raised on this query will be addressed accordingly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please contact the collections department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised there is no note on the account. However, we have referred this query to the collections department manager to address. We assure you all concerns raised on this query will be addressed accordingly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please contact the collections department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,