BILLED FOR INSURANCE I DID NOT CONSENT TO!!!

I am a loyal customer of Edgars and loved the brand more than anything until recently!<br> <br> For the past 19 months, Edgars has been charging me for Hospital cash back insurance and I have absolutely no recollection of authorising Edgars to do so. I have a medical aid that covers all my medical needs and GAP cover that will cater for anything else that may be over. So I ask, why would I want a hospital cash back when I don't need one?<br> <br> Besides this absurd charge, I have asked 4 different consultants to give me proof of this billing authorisation to my account and to date, I have received no feedback. THE SERVICE IS PUTRID!!! When I am two days late with payment, I get charged a ridiculous amount on interest. What compensation do I get for a 4 week delay???? I would love to see what response I get from this.<br> <br> I cant believe I have stayed loyal to a company that doesn't even care about their customers frustrations. I come from the retail world (corporate included) - WE ALWAYS PUT OUR CUSTOMERS NEEDS FIRST! <br> <br> FYI: I have spoken to 3 consultants who gave me two different solutions to one problem..it just keeps getting worse<br>