BILLED FOR CANCELLED SUBSCRITION

<p>Please note I requested cancellation on 19/08/16 and your turn around time is 48hrs as per your email dated 19/08/16!! Despite 48 hrs turn around time action was only done 10 days later. Explain to me why the you waited to bill first on 28/08/16 nad cancellation was only done 29/08/16 a day after BILLING!!. Surely you waited to bill first WHY?? This is robbing unsuspecting clients sort this out i need my refund or escalet this to another platform and that can only have a negative impact on Edgars than to sort this NOW.</p>