JJ
Johnny J

1 reviews | Active since May 2016

23 May 2016, 13:19

Beyond Pathetic

<p>Its almost four months now that i try to get my membership to Edgars Club cancelled and monies refunded. The funny thing is, i have NEVER given concent nor signed any form to be a member. Please sort this out soonest. </p>

0
Replies (2)
Edgars
Edgars's reply24 May 2016, 10:09
Official

Thank you for making contact with us.

Firstly we would like to apologise for the lapse in service experience.

Please be advised that your query is referred to our Edgars Club management team for investigation as a request for cancelation and reversal was previously submitted and yet you are still billed. Once all the necessary adjustments have been completed you will be contacted within the next 48 working hours.

Please find below reference number for this query:

***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,

Customer Experience Team.

Call Centre: ***

Best regards,

JJ
Johnny J's update24 May 2016, 11:45
Reviewer Update

Thank you for you call Joyce, I will monitor and revert back to you.