kW
kim W

1 reviews | Active since Mar 2017

24 May 2017, 16:39

Beyond annoyed.

<p>So. Long story short. I am aware i owe edgard money but not a massive amount . I get home today to find post in my post box saying they handing me over.. i am so tired of asking to post me statementa monthly. Because i get none. Yet i miss one payment and they very quick to post me letter of demand. I will not pay edgars till they sort their problem out. Its totally unfair. I dont even get an sms to say how much to pay. I get nothing. I want it bia post so i can have proof of addrss. What is up with accounts today!!! I get no phone calls. And no one ever answers when i call. Really thinking twice about supporting edgars or any edgars related store. Tired of them. </p>

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Replies (1)
Edgars
Edgars's reply25 May 2017, 11:01
Official

Thank you for raising your concerns with us.Kindly note that your details have been updated and in future you will receive your statements by post.We apologise for the frustrations and inconvenience caused to you in this regard.

***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,