AS
Angelo S

1 reviews | Active since Mar 2009

16 Nov 2016, 11:58

Beware of Edgars

<p>Be carefull of Edgars as they add stuff in your account without your permission.</p> <p>They start charging for sms air subcription and mobile content fee.</p> <p>After complaining to Edgars acount dep, no one knows what that is all about. than 2 weeks later they give you a number that does not exist to complaind and get a refund.</p> <p>is a complete ripoff.</p> <p>i am considering close my account with edgars that i have for about 15 years.</p>

0
Replies (1)
Edgars
Edgars's reply22 Nov 2016, 10:53
Official

We must apologise for the delayed response.

Please be advised we are currently liaising with RMCS(Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***