GB
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1 reviews | Active since Aug 2015
16 Aug 2015, 19:30
Beware buying baby clothes from Edgars
Purchased a baby grow.My 2 month old child cried more than usual that night.Next morning I discoverd a bad scratch on his face.A small piece of plastic on the inside of the zip had done the damage.Be very carefull when buying baby clothing from Edgars,quality control is lacking.
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Edgars's replyOfficial
18 Aug 2015, 14:13Hello G.Bradley77,
Thank you for notifying us of the quality defect on the baby grow you purchased, it is with great displeasure to hear of the injury to the baby and we must sincerely apologise. Please note as promised, you will be contacted regarding this query and in the interim we will refer this query to our buyers. We assure you this matter will be reviewed and concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
If you ever need to speak to us, please do not hesitate to contact us the below number
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of the quality defect on the baby grow you purchased, it is with great displeasure to hear of the injury to the baby and we must sincerely apologise. Please note as promised, you will be contacted regarding this query and in the interim we will refer this query to our buyers. We assure you this matter will be reviewed and concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
If you ever need to speak to us, please do not hesitate to contact us the below number
Kind regards.
Edcon customer experience team.
***
Edgars's reply18 Aug 2015, 14:13
Official
Hello G.Bradley77,
Thank you for notifying us of the quality defect on the baby grow you purchased, it is with great displeasure to hear of the injury to the baby and we must sincerely apologise. Please note as promised, you will be contacted regarding this query and in the interim we will refer this query to our buyers. We assure you this matter will be reviewed and concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
If you ever need to speak to us, please do not hesitate to contact us the below number
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of the quality defect on the baby grow you purchased, it is with great displeasure to hear of the injury to the baby and we must sincerely apologise. Please note as promised, you will be contacted regarding this query and in the interim we will refer this query to our buyers. We assure you this matter will be reviewed and concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
If you ever need to speak to us, please do not hesitate to contact us the below number
Kind regards.
Edcon customer experience team.
***