1 reviews | Active since Jul 2017

20 Mar 2020, 10:45

Bethlehem Edgars has the rudest staff

Well the service received Edgars doesn’t even deserve a star. So wanted to buy 3 underwear on the 3 for 2 special. Came to the pay point, Modiehi wasn’t sure if the special exists. Called her manager Winston to confirm this. I’m standing there like an idiot as they aren’t talking to me, not even acknowledging my existence. Then I Winston walked with my husband to check the shelve and then grabbed his arm and said “you are right” came back to the pay point and I’m still standing there not knowing what is happening. I then pointed out to Winston and Modiehi that 1 of the panties had a different price from all the others but is EXACTLY the same except for colour and Winston quickly responded by saying they are more expensive on the system so I’m getting them cheaper in any case and that the difference between the 2 panties are a stupid thing to complain about. Then when I pointed out that I as the customer see the tags not the system price and to me the tags aren’t correct. Winston then said to me that I clearly don’t understand that the system says 99 per pantie but they will honor the tags but exactly as the tags are. I then got annoyed and repeated myself for the forth time and he then threw down everything, mumbled stuff about me to the other staff standing around while storming off. Modiehi stood there and said my total was 174 and I again pointed out that 79.9 x 2 is 159.80 so I’m being overcharged and that they are not honoring the special and she said well I’m getting it cheaper than what the systems stated, I must just be happy. So I took my stuff and left. Horrible service. Rude staff. Untrained cashier and the manager honestly doesn’t deserve the title. I will never visit Bethlehem Mall Edgars. Or any Edgars as a matter of fact.

0
Replies (0)