KM
Kyla M

1 reviews | Active since Jan 2012

10 Nov 2018, 08:38

Best customer service at any retail outlet I have ever been to

I went to Edgar’s Northgate yesterday and was blown away by how tremendously helpful and proactive EVERY member of staff was as I wandered through the store. I was approached by someone new in each section with a warm smile and great energy. I ended up spending way more money than I can justify, but I was just happy and excited to be in such a cheerful place. I noticed that all the other customers were happy too and I am sure it’s because each employee treated us as VIP clients. I stayed longer than I should have because everyone needs that kind of positivity on a Friday. I forgot to go to Woolworths and it was closed by the time I got there but I don’t regret the vast amount of time I spent at Edgars. Thank you for having such fun, proactive, and helpful employees.

0
Replies (1)
Edgars
Edgars's reply10 Nov 2018, 10:29
Official
We are truly grateful that you have chosen to voice the excellent service that our staff rendered to you. We are proud to witness through your compliment, the impact the training we have rendered to our staff has had on you, our valued customer. We would also love to thank you for making our store your store of choice.
***/GO

Kind regards
The Edgar's Customer Experience Team