CL
Cindy L
1 reviews | Active since Nov 2010
21 Apr 2016, 14:41
BELT BROKEN AFTER 3 MONTHS
My boyfriend just moved to Johannesburg in January this year and was applying for jobs and going for interviews, we went to Edgars on 27 January 2016 to get him a few things for interviews including a belt, yes, we took a cheap belt (It was R130 I think), but it's already damaged and we need to look for another one for him now. He only started working on the 1 March so his worn in for 2 months really. Is this just a case of buy cheap and buy twice? Thought Edgars quality was a bit better than other stores who sell cheaper products.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
21 Apr 2016, 15:01Hello Cindz84,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have raised this matter with the store manager of Edgars Cresta you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have raised this matter with the store manager of Edgars Cresta you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply21 Apr 2016, 15:01
Official
Hello Cindz84,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have raised this matter with the store manager of Edgars Cresta you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. We have raised this matter with the store manager of Edgars Cresta you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***