1 reviews | Active since Jan 2015
being rude cz I am muslim
I went to the store to return a few items. The lady called someone. This lady that appeared to be a supervisor was not happy to c me. She kept whispering to the cashier that these customers return here everyday. They don't even have thank u cards. And they overdo it with exchanges. I don't know how they can just judge sum1 like this. I felt hurt as I am a regular customer. I do wear the full muslim attire. Which means my face is covered. I am not a ninja. And if u have a problem with us shopping in ur store plz tel us. I had the original receipt n she went on to write on my receipt no original docket. What is this?if I don't get decent feedback I wil putan article in d paper! Your staff have no respect. And plz tel her that I don't return everyday. All the women in niqaab are not related to me!<br> <br>
We tried contacting you at 04:51 PM but we couldn't reach you. Please note our refund exchange policy is part of the service we render to our customers, thus it is unacceptable to make funny remarks when the customer wants to exchange. Please be advised we have referred this matter to the Regional Manager for investigation into this query and we assure you concrete feedback will be given to you shortly.
Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. Our customers are to be treated equally as we live in a rainbow nation. Be reassures as all concerns raised will be addressed accordingly.
Your reference number is as follows: ***/GO
Thank you for your continued support and loyalty.
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We tried contacting you at 04:51 PM but we couldn't reach you. Please note our refund exchange policy is part of the service we render to our customers, thus it is unacceptable to make funny remarks when the customer wants to exchange. Please be advised we have referred this matter to the Regional Manager for investigation into this query and we assure you concrete feedback will be given to you shortly.
Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. Our customers are to be treated equally as we live in a rainbow nation. Be reassures as all concerns raised will be addressed accordingly.
Your reference number is as follows: ***/GO
Thank you for your continued support and loyalty.
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***