JM
Juan M
1 reviews | Active since Jul 2010
21 Apr 2016, 10:41
Being Harassed by Edgars VIP
For the last 6 months I have been receiving calls from Edgars VIP informing me that I qualify for the VIP club. I have asked the call center to please make a note that I am not interested. They phone me weekly and this is now become Harassment. Edgars I have had enough and will never support you again. I am also going to close my account. More than 10 times have I asked politely to please stop phoning me.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
21 Apr 2016, 10:48Hello JuanM,
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply21 Apr 2016, 10:48
Official
Hello JuanM,
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,