Being Charged for Airtime without My Permission!

To Whom It May Concern<br> <br> Firstly I am very disappointed with Edgar's Customer Services. For more than a year I am being charged R35 Cell C Airtime that I have never requested from Edgars as I have personal contract and do not need to purchase airtime at Edgars. Secondly, when I try to contact Edgars Head Office I am put through from person to person and the manager is never able to speak to me. Always too busy to take two minutes to address my concerns. I am at that point where I just want to close my account as I feel it easy not to deal with Edgars anymore. <br> <br> I am still waiting for a MANAGER to contact me on *** as I need to be reimburse for the money that I have paid and now I am being charged for Cell phone content and SMS. I really do not understand how every month I have to pay for something that I am not using or receiving from Edgars. If I am a minute late with regards to payments on my account I am automatically contact and demanded to make a payment. However when I need Edgars to contact me it takes an eternity and a year later I am still paying for things I did not ask for nor request! I will appreciate it if a Manager from Edgars could please contact me