MM
Morne M
1 reviews | Active since Apr 2013
09 Sept 2015, 13:02
Be careful what you wish for . . .
My boyfriend app**** for an account with Edgars in Sandton and was told \Your account was declined
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
11 Sept 2015, 15:23Hello mornemc,
We tried contacting you 01:55 PM but we couldn't reach you.
Thank you for raising your apprehensions with us. Please note the New Accounts department uses a certain criteria when processing account applications and we sincerely apologise that your boyfriends account was declined. Please note we have referred this query to management to review the responses sent to customers whom their accounts have been declined. Thank you for giving us this feedback as it will help us improve on our short comings.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience
***
We tried contacting you 01:55 PM but we couldn't reach you.
Thank you for raising your apprehensions with us. Please note the New Accounts department uses a certain criteria when processing account applications and we sincerely apologise that your boyfriends account was declined. Please note we have referred this query to management to review the responses sent to customers whom their accounts have been declined. Thank you for giving us this feedback as it will help us improve on our short comings.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience
***
Edgars's reply11 Sept 2015, 15:23
Official
Hello mornemc,
We tried contacting you 01:55 PM but we couldn't reach you.
Thank you for raising your apprehensions with us. Please note the New Accounts department uses a certain criteria when processing account applications and we sincerely apologise that your boyfriends account was declined. Please note we have referred this query to management to review the responses sent to customers whom their accounts have been declined. Thank you for giving us this feedback as it will help us improve on our short comings.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience
***
We tried contacting you 01:55 PM but we couldn't reach you.
Thank you for raising your apprehensions with us. Please note the New Accounts department uses a certain criteria when processing account applications and we sincerely apologise that your boyfriends account was declined. Please note we have referred this query to management to review the responses sent to customers whom their accounts have been declined. Thank you for giving us this feedback as it will help us improve on our short comings.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience
***