1 reviews | Active since Jun 2020
Badly treated and racially profiled by Edgars N1 City
My wife was in Edgars N1 City with her sister and my **** after being at the gym. When exiting they were stopped by Bulelwa (the person at the door) and told that they needed to be searched as they suspected that they might have taken things from the store. The manager Rhoda was present during this whole ordeal and condoned this behavior, stating that this is the normal procedure when shopping at Edgars, and she gladly gave her name to confirm this. My wife, her sister and my **** then were search thoroughly and their bags were also searched by the staff member and the manager after which nothing was found. There was no apology nor any sense of remorse for the way they were treated like *********. I am not sure if the senior management are aware of such culture, but when I shop in Canal Walk I do not have a similar experience, hence my feeling is that it is racially and culturally motivated and I will not be quiet about this and can assure you that your brand will be brought to shame by me and everyone in my circle. If this is okay with the Edgars / Foschini group, then expect some waves. We do not spend our hard earned money in your stores just to get treated like *******. I am curious to see how long your company will survive with this culture. Good luck to you... you are going to need it. In the meantime you will be hearing from my lawyers.
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Thank you for taking my call.
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Thank you and take care
Trust you well.
Thank you for taking my call.
Should you have any further enquiries please feel free to contact us.
Thank you and take care
