1 reviews | Active since Jul 2016
Bad Stitching and bad attitude
<p>Got a little babygrow for my daughter as a gift a while back. She had it on for the first time and I noticed that there was some missed stitching on the one side seam. It was quite an expensive babygrow! Still have the tag but as it was a gift I have no slip! Sent an email with pictures of the babygrow to Edgars who just sent that it is longer than their refund and exchange policy states and that if I do not have a proof of purchase, they cannot help me. I should go and see what they say at one of the stores!</p>
As per our telephonic conversation we have requested for assistance from Edgars Carnival mall , feedback will be provided shortly.
Kindly note as stated in our refund and exchange policy a valid proof of purchase (till slip or gift receipt) is always needed when refunding or exchanging any item. When purchasing a gift you will need to inform the cashiers this item is a gift and you will received a gift receipt( no price included) to give to the person you have purchased a the gift for.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we have requested for assistance from Edgars Carnival mall , feedback will be provided shortly.
Kindly note as stated in our refund and exchange policy a valid proof of purchase (till slip or gift receipt) is always needed when refunding or exchanging any item. When purchasing a gift you will need to inform the cashiers this item is a gift and you will received a gift receipt( no price included) to give to the person you have purchased a the gift for.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we have requested for assistance from Edgars Carnival mall , feedback will be provided shortly.
Kindly note as stated in our refund and exchange policy a valid proof of purchase (till slip or gift receipt) is always needed when refunding or exchanging any item. When purchasing a gift you will need to inform the cashiers this item is a gift and you will received a gift receipt( no price included) to give to the person you have purchased a the gift for.
Your reference number is ********** 081/GO
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we have requested for assistance from Edgars Carnival mall , feedback will be provided shortly.
Kindly note as stated in our refund and exchange policy a valid proof of purchase (till slip or gift receipt) is always needed when refunding or exchanging any item. When purchasing a gift you will need to inform the cashiers this item is a gift and you will received a gift receipt( no price included) to give to the person you have purchased a the gift for.
Your reference number is ********** 081/GO
Kind regards,
Edcon customer experience team,
***