1 reviews | Active since Feb 2017

29 Jun 2017, 08:53

Bad Services from edgars online

<p>I have ordered items online from Edgars and uts been over a month and I haven't received my order and no one is calling me and they not telling me anything,cant believe such a big store would deliver such low standard service I ordered the same time with jet stores and I received my items from jet,Edgars online is ************* and not reliable.</p>

0
Replies (2)
Edgars
Edgars's reply30 Jun 2017, 13:16
Official

We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the E- commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards

Customer Experience Team

Call Centre ***

Best regards,

Edgars
Edgars's reply30 Jun 2017, 13:19
Official

We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the E- commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards

Customer Experience Team

Call Centre ***

Best regards,