cM
chanel M
1 reviews | Active since Sept 2015
07 Sept 2015, 12:42
Bad service once again!
I have been receiving bad service from Edgars for more than enough!!!! The people at the call centre have bad attitudes and i have been trying several times to call the call centre nobody can assist me!! Is it so difficult to assist me? The cashiers also have bad attitudes and are very SPITEFUL!!! I'm fed up with edgars and its BAD service!!!
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Replies (1)
Edgars's replyOfficial
08 Sept 2015, 15:19Hello nellyq,
As per our telephonic discussion, we would like to apologise for the overall experience. We can understand that you are disappointed. We have liaised with both the store and Finrite and they emphasised that the proof of purchase is required. We value you as our customer and we hope to be off better assistance to you on our next encounter.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
As per our telephonic discussion, we would like to apologise for the overall experience. We can understand that you are disappointed. We have liaised with both the store and Finrite and they emphasised that the proof of purchase is required. We value you as our customer and we hope to be off better assistance to you on our next encounter.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Edgars's reply08 Sept 2015, 15:19
Official
Hello nellyq,
As per our telephonic discussion, we would like to apologise for the overall experience. We can understand that you are disappointed. We have liaised with both the store and Finrite and they emphasised that the proof of purchase is required. We value you as our customer and we hope to be off better assistance to you on our next encounter.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
As per our telephonic discussion, we would like to apologise for the overall experience. We can understand that you are disappointed. We have liaised with both the store and Finrite and they emphasised that the proof of purchase is required. We value you as our customer and we hope to be off better assistance to you on our next encounter.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***