nH
nokuthula H
1 reviews | Active since May 2017
28 Jun 2019, 08:28
bad service on settlement letter
Good day,
i have been waiting for my settlement letter from Edgar's since Wednesday i called even yesterday today i just got a call that i must pay by tomorrow because i made an arrangement how am i going to pay if i dont get the settlement letter because i want to pay and close that account i asked to speak to manager i was told all managers are in a meeting until 11 today can i please have that letter before 12 today so i can be able to pay
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Edgars's replyOfficial
28 Jun 2019, 11:08Good day,
As per our telephonic conversation on the 28th June 2019, the letter has been sent through by the relevant department.
Once again we apologise for the inconvenience and frustrations caused.
Should you need further assistance feel free to contact our accounts department on the below details.
Accounts Department: ***
Email address: ***
Kind RegardsCustomer Experience Team***
As per our telephonic conversation on the 28th June 2019, the letter has been sent through by the relevant department.
Once again we apologise for the inconvenience and frustrations caused.
Should you need further assistance feel free to contact our accounts department on the below details.
Accounts Department: ***
Email address: ***
Kind RegardsCustomer Experience Team***
Edgars's reply28 Jun 2019, 11:08
Official
Good day,
As per our telephonic conversation on the 28th June 2019, the letter has been sent through by the relevant department.
Once again we apologise for the inconvenience and frustrations caused.
Should you need further assistance feel free to contact our accounts department on the below details.
Accounts Department: ***
Email address: ***
Kind RegardsCustomer Experience Team***
As per our telephonic conversation on the 28th June 2019, the letter has been sent through by the relevant department.
Once again we apologise for the inconvenience and frustrations caused.
Should you need further assistance feel free to contact our accounts department on the below details.
Accounts Department: ***
Email address: ***
Kind RegardsCustomer Experience Team***