CO
Chantelle O
1 reviews | Active since Sept 2015
03 Sept 2015, 14:58
Bad service:not complying to their terms
Ordered products on red square. On day 4they still unable to say when they will deliver. Delivery per site 2-5. Dont phone back. Hold on for 13min without answer. Their email says will get back within 24 h. They didnt
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Replies (1)
Edgars's replyOfficial
05 Sept 2015, 11:32Hello Chanoos,
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your order reflects as delivered and signed for on the 5th day as per our turnaround time, as delivery excludes the weekend.
Should you still require further assistance, kindly contact us on ***, quote reference ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your order reflects as delivered and signed for on the 5th day as per our turnaround time, as delivery excludes the weekend.
Should you still require further assistance, kindly contact us on ***, quote reference ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Edgars's reply05 Sept 2015, 11:32
Official
Hello Chanoos,
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your order reflects as delivered and signed for on the 5th day as per our turnaround time, as delivery excludes the weekend.
Should you still require further assistance, kindly contact us on ***, quote reference ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your order reflects as delivered and signed for on the 5th day as per our turnaround time, as delivery excludes the weekend.
Should you still require further assistance, kindly contact us on ***, quote reference ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***