NM
Natasha M

1 reviews | Active since Feb 2011

27 Jan 2017, 15:31

Bad Service - NO help on cellphone insurance claim

<p>A friend of mine, Mrs G Sebekedi, bought a cellphone in March 2012. She has been paying a cellphone insurance since and now that she wants to make a claim - No one can help. They send her from pillar to post and refuse to assist. Such unprofessional and ********* practices.</p>

0
Replies (1)
Edgars
Edgars's reply28 Jan 2017, 10:01
Official

Please forward us the name of the store that your friend has visited to submit the cell phone insurance claim, so that we may be able to contact them on your behalf and also be able to action the cell phone insurance query . We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.

Kind regards,

Customer Experience Team