mK
melisa K
1 reviews | Active since Jul 2015
23 Jul 2015, 22:04
Bad service in store
Never enough till points open and staff doesn't seem to care if the one or two till points that are open , is coping. Plenty staff standing or walking around chatting but clients are left to queue to pay for over 10 minutes without being helped.
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Replies (1)
Edgars's replyOfficial
27 Jul 2015, 17:02Hello MelisaKeyl,
Thank you for raising your concerns with us. Please be advised we have referred this query to the store manager to address. Customers are the life blood of this organisation and it is our daily mandate to render excellent customer service. The store manager will make certain that more tills are opened especially during busy hours. We apologise for the overall experience, but we assure you all concerns raised will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised we have referred this query to the store manager to address. Customers are the life blood of this organisation and it is our daily mandate to render excellent customer service. The store manager will make certain that more tills are opened especially during busy hours. We apologise for the overall experience, but we assure you all concerns raised will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply27 Jul 2015, 17:02
Official
Hello MelisaKeyl,
Thank you for raising your concerns with us. Please be advised we have referred this query to the store manager to address. Customers are the life blood of this organisation and it is our daily mandate to render excellent customer service. The store manager will make certain that more tills are opened especially during busy hours. We apologise for the overall experience, but we assure you all concerns raised will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised we have referred this query to the store manager to address. Customers are the life blood of this organisation and it is our daily mandate to render excellent customer service. The store manager will make certain that more tills are opened especially during busy hours. We apologise for the overall experience, but we assure you all concerns raised will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,