1 reviews | Active since Oct 2015
Bad service in Edgars
I paid my amount due on my account in the branch sitsuated in the Mall of the South. After paying my due amont, we went shopping / selecetd our desired items within the store. After our seletion, we went to a pay point to purchase the these items on my account. I was told that the amount settled previously is not yet reflecting on the systems, and therefore i am not able to make any new purchases on my account. <br> <br> Edgars's systems did not reflect my payment, yet no effort was made to accomodate me. I was given a cold, please go away \sorry""; my issue is with the service i received; and the lack of interest to assist<br> Edgers in Mall of the South is a dissapointment!<br> <br> kindest regards;<br> Carina """
It is with great displeasure to hear of the overall shopping experience. Please note we do not take such concerns lightly, we have refereed this query to the store manager to address. We apologise for the overall experience. But we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,
It is with great displeasure to hear of the overall shopping experience. Please note we do not take such concerns lightly, we have refereed this query to the store manager to address. We apologise for the overall experience. But we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,
