Bad service has a price
Me and my friend James Rudd went to Edgars Lakeside Mall to pay his account. Edgars had comforters on special two for the price of one. We took two queen size comforters. At the pay point I noticed two diferent prices on the comforters. One was R389 and the other R445. I asked why the price differs. We were told to get another comforter so that they could check the price and if so we could get it at the cheaper price. So we did. Then we were told that although it'a the same make and size the style is different and that's why it's more expensive. So grey and white is a different style to white, blue ans green. I asked to see the manager and the supervisor hesitated. So I told my friend to leave the goods. Thw supervisor also dissapeared....well trained staff????
Thank you for making contact with us.
We would like to confirm receipt of your concerns in regards to price difference at our Edgars Benoni Lakeside mall store.
Please be advised your query is referred to the stores management team to address. Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for making contact with us.
We would like to confirm receipt of your concerns in regards to price difference at our Edgars Benoni Lakeside mall store.
Please be advised your query is referred to the stores management team to address. Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
