BAD SERVICE FROM OPENING UP AN ACCOUNT

After opening an account online, with only my payslips as i do not receive my salary in my bank account when opening the account, i got an sms from edgars stating my account is approved etc...

I went to Lakeside mall to get my card and made some purchases on my card as i could qualify for R900 discount when spending over a certain amount. The following day i went back to exchange a trouser that was to big for me and then my card was blocked and forwarded to the ***** department.... after numerous times contacting and gone in to the branch to sort this issue out everyone sends me to someone else and.

First of all don't trust edgars as everything was approved etc... and then on a later stage they require bank statements etc... and now this will probably reflect on my ITC. It's been over 4 weeks since my account was all over edgars, and i felt embarrassed when they did not even call me one side to resolve the issue but did it in front of staff & customers. I want to settle the amount i have spend by Edgars and close my account immediately as Edgars as treated me like an ******** and worst thing is i can not even pay on this account as it is blocked.