1 reviews | Active since Jun 2020
Bad Service from Edgars
Dear Hello Peter.
I have placed an order in April for all my kids winter clothing due to lockdown. I only ordered essential items. Today is the 3 June in the middle of the winter and nothing was delivered yet.
I have send numerous emails and made numerous calls. I even drove to the nearest branch and no one can give me any idea when I will receive these winter kids clothing.
My one boy is starting school on Monday and all his socks, grey pants, shirts is in that package. They just don't care.
I Friend of mine ordered jeans and t-shirts for her husband on Edgars online and se received all.
Can't think that Edgars wont prioritise kids in this difficult timing. Every time I phone they say 3 weeks. Well that 3 weeks passed 3 times already.
I'm sure if they send the clothes it will be summer. What is the use then.
I pleaded for a credit or refund and nothing came from it.
You promised now for 3 weeks with the same reference number.
No delivery
Give me a date and time.
You promised now for 3 weeks with the same reference number.
No delivery
Give me a date and time.
And so another day past with empty promises.
Mam Courier M14 will deliver before 17:00 on 3 June 2020 make sure you are at home.
I was there but no Courier Pitches.
I want this matter to be resolved urgently.
Look its more that 6 weeks already if I knew this bad service I would rather have bought through I different company.
I want answers
And so another day past with empty promises.
Mam Courier M14 will deliver before 17:00 on 3 June 2020 make sure you are at home.
I was there but no Courier Pitches.
I want this matter to be resolved urgently.
Look its more that 6 weeks already if I knew this bad service I would rather have bought through I different company.
I want answers
Still no reply and no answer from you.
I need help URGENTLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This order must be cancel immediately that I can go buy my kids winter clothing.
Worst of all is that it is in the middle of the winter and my kids don't have clothes.
Courier M14 doesn't even exist and your number on the email is wrong.
I'm now going for week 7.
Does no one Care in Edgars to follow up and help a client.
I will send this through to Cart Blanch as well.
How can you not send kids clothes that is essential but send t-shirts and etc. that were not essential to other clients I know.
Monday my Child start school all his grey pants, socks and white shirts is in the package, really now I need to go buy new ones
????????????????????????????????????????????????????????????????????????????????????????????????
Still no reply and no answer from you.
I need help URGENTLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This order must be cancel immediately that I can go buy my kids winter clothing.
Worst of all is that it is in the middle of the winter and my kids don't have clothes.
Courier M14 doesn't even exist and your number on the email is wrong.
I'm now going for week 7.
Does no one Care in Edgars to follow up and help a client.
I will send this through to Cart Blanch as well.
How can you not send kids clothes that is essential but send t-shirts and etc. that were not essential to other clients I know.
Monday my Child start school all his grey pants, socks and white shirts is in the package, really now I need to go buy new ones
????????????????????????????????????????????????????????????????????????????????????????????????