bad service experience
<p>I am really disappointed and upset with the lack of respect and bad behaviour I experienced from admin manager melanie green and staff. Never have I been treated like this before. I was given sarcastic answers and was not even given a chance to really explain myself. I was dismissed with a "no I can't help you" everytime I tried to explain my dilemma with an item purchased. See reference below given by an agent for full detail. I want this issue resolved with results. I am not willing to R1200 for something I did not intend on buying. Reference ********** 3187/go </p>
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Edgars's replyOfficial
05 Jun 2017, 10:09Thank you for bringing your service experience to our attention.
Please be advised your query is referred to the stores management team and the divisional manager to review your case and address. Feedback confirming action plan will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Kind Regards
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply05 Jun 2017, 10:09
Official
Thank you for bringing your service experience to our attention.
Please be advised your query is referred to the stores management team and the divisional manager to review your case and address. Feedback confirming action plan will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Kind Regards
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,