BAD SERVICE EDGAR'S SPRINGS MALL @BLUE CRANE

On the 24/03/2021 we phone for a Credit Review on our account as we phone ***the guy who help us said they only do a Credit Limit increase in store.When we go after work they phone there Customer Service again because apparently they don't do credit increases anymore.Thatbis disappointed because we are loyal Customers of Edgar's for more than 30 years???

When we walk in To the Store the 2 lady's at the door didn't evan asked if they can sanitize our hands but give us a bad look.When we get to the till we stand for more than 5 min to be help as there was only one till open after 17h00.The lady working on the till that was busy with a customer didn't have her mask cover her mouth and nose i show the one lady that eventually come from the door to help us that she don't have her mask on ,then they start talking in there languages and laugh about it .Really the customer she was helping was having a child with her do Edgar's really care about there Customers.

No Credit limit Review allowed at Customer Service they give misleading information to Customers and Covid-19 does not spread according to there Staff???

Its unacceptable really there is rule's and regulations for retailers but Edgar's Don't Care and Customer's is a joke to them.I'm very disappointed in the service we receive.

Hope to here soon from you.

Kind Regards Margie