1 reviews | Active since Mar 2017
Bad service Edgars Festival Mall
<p>The only person in the qeue this morning, and all the employees at the customer service desk just looked at me with blank and indifferent stares, saying they cant help me while chatting away to eachother . When I was finally motioned to a desk (trying to gelp my mother after my father passed away two weeks ago), I was met indifference and bad service.</p> <p> </p> <p>My query in terms of my mother's account was seen to, but it was the worst service I've ever encountered at an Edgars.</p>
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We attempted calling you on the mobile number that you have provided, however you were unreachable. We have escalated the complaint to the Edgars Festival Mall management to address as our valued customer is not happy that the consultants were not very helpful when you visited the store with your mother. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.