1 reviews | Active since Sept 2017
BAD SERVICE BY SERVICE CENTER AND STORE MANAGER
6 Days ago I was in the Menlyn Branch with a 1800 gift voucher to by Cat work shoes for myself as I can only buy from edgars due to the voucher.They did not have my size so I asked for Thabo to check on system which branch has and interbranch it.He cannot do that he said.So then I said please order from the buyers,he cant do that he also rep****. I then emailed their customer service 6 days ago and nothing happend.I also went on their facebook account and laid a complaint and also no reply.
We apologise for any frustrations incurred. We will like to check on the system records the branch that has the Cat work shoes for our valued customer, we therefore need the style or SKU number so that we may be of further assistance. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***
We apologise for any frustrations incurred. We will like to check on the system records the branch that has the Cat work shoes for our valued customer, we therefore need the style or SKU number so that we may be of further assistance. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***