Bad service & broken promises

Hello lauraw1306,

Thank you for making contact with us.

Kindly note we tried contacting you telephonically at about 12:26 but could not reach. ( phone rings with no voice mail option).

Could you kindly call us back and provide us with more details related to your shopping experience.

Please find below reference number for this query:
***/GO

Should you need any further assistance please do not hesitate to contact us on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***