sT
sibongile T
1 reviews | Active since Aug 2016
27 Apr 2020, 09:07
Bad service
Good day can my edgars bill be updated based on the cancellation of my insurance as it was duplicated from my latest claim captured as new phone. Which lead to unnecessary high billing for march and April. Spoke to Nonhlanhla in the 14th regarding reversals and she said she has logged the reversal and cancellation of insurance yet again the statement is not updated. Then i made a payment of 312 the app gets to update my payment but reversals are not updated. And now we are going to month end which am gonna be billed again because of your incompetence. Please update my bill i want to close my account before the next billing interest is added!
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sibongile T's updateReviewer Update
08 May 2020, 14:53Good day i received a statement today and the reversal are not showing. For what i know is that if those reversals are to be made, my account will be fully paid up. Instead i see more fees coming in!!! Edgars clear my account and your services fees that you keep pilling up on my name. Coz this account would have been closed by now if you guys were to do the right thing!????????????
sT
sibongile T's update08 May 2020, 14:53
Reviewer Update
Good day i received a statement today and the reversal are not showing. For what i know is that if those reversals are to be made, my account will be fully paid up. Instead i see more fees coming in!!! Edgars clear my account and your services fees that you keep pilling up on my name. Coz this account would have been closed by now if you guys were to do the right thing!????????????