1 reviews | Active since Apr 2017

21 Oct 2017, 10:34

BAD SERVICE AT FIXING PHONES

We took in a phone for repair that got insurance on it.

They called us back and said we can go and pick the phone up, the entire screen was loose and sended it back.

Second time around phone looked fine went home had it charged as the battery was flat, the screen's still in absolute bad condition

0
Replies (2)
Edgars
Edgars's reply23 Oct 2017, 09:39
Official

Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf may be able to action the faulty cell phone query as you have stated that you are still unhappy with the screen after the repairs. We will like to liaise with the correct store management on the matter reported by our valued customer.Please find the following reference number for your post ***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.

's update10 Apr 2019, 10:37
Reviewer Update
Good day, it's been so long we have bought a new phone thank you for trying to help us out!