1 reviews | Active since Jun 2015
Bad Service at Edgars Southgate
<p>I went to buy few items at Edgars Southgate on 13 April 2017. I waited on the que to pay for 10 minutes and I was told to go to the other que! When I arrived on the next que, the lady told me she is going to the toilet & I must go back! I requested to see the manager who seems lost & not in control! I was assisted after I was so feed up! I WILL NEVER EVER BUY ANYTHING IN THAT SHOP AGAIN</p>
We have escalated the complaint to the Edgars South gate management to address as our valued customer is not happy that the overall poor service received in store, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Edgars South gate management to address as our valued customer is not happy that the overall poor service received in store, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.