Bad service and no feedback
<p>Good day, i paid my edgars account that was in arrears. i paid the account almost 3 months ago and they promised me i will recieve my paid up letter as well as taken off my credit report. i called 3 weeks after that to follow up as i did not recieve my letter and they said i will recieve it by the end of the day. i have been following up one way and till today its still showing on my credit report and still no letter. i do not know what else to do im fed up with thier service</p>
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the paid up letter request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the paid up letter request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
i think you can liase with your accounts team because i have had enough of trying to get answers and now you want me to sit on the phone explaining myself for the 10th time.
my ID ********** 268080
you can get back to me asap on your plan of action
i think you can liase with your accounts team because i have had enough of trying to get answers and now you want me to sit on the phone explaining myself for the 10th time.
my ID ********** 268080
you can get back to me asap on your plan of action
just an update, i sent an email to the above address given as well as called and it turns out i need to wait 48 hours for someone to get back to me....this is just a joke, i think you are not taking this matter serious, while you sit around mt credit record is being *****ed
just an update, i sent an email to the above address given as well as called and it turns out i need to wait 48 hours for someone to get back to me....this is just a joke, i think you are not taking this matter serious, while you sit around mt credit record is being *****ed